Delete Your Account

You can delete your account and all associated data at any time.

Bingo Royal Deluxe

In the app (fastest)

Open the game, tap the gear icon, then Delete my data → Delete. Your account and its data are deleted from our servers straight away, and the game starts fresh as a new player.

By email

If you’ve already uninstalled the game, email support@socialplayai.com with the subject “Bingo Royal: delete my data”. If you used Save with Google, send the email from that Google account or include its address, because that’s how we find your account. We delete it within 90 days and confirm when it’s done. If you never saved with Google, uninstalling leaves no way to identify you. That data isn’t linked to you.

What gets deleted

• — Your player account and sign-in, including any link to your Google account
• — Tickets, ticket history, level and XP
• — The Royal: restorations, keepsakes and story progress
• — Daily goals, welcome gifts, Bingo Week progress and boosters
• — Your rounds and their results
• — Gameplay and app-performance analytics tied to your account

What is kept

Nothing linked to you. Totals that can’t be traced back to any player, such as the number of rounds played in a day, may be kept.

Other SocialPlay AI games

In the app (fastest)

Open the game and go to Settings → Delete my data. Your account, friends, and friend code are deleted immediately, on all your devices. You do not need to contact us.

By email

If you have already uninstalled the app, email us at:

Our accounts are anonymous — we do not store your name or email — so please include your friend code (the six-character code on the Friends screen, for example Y3JW4H). That is how we locate your account. We delete it within 90 days and confirm once it is done.

What gets deleted

• — Your profile and display name
• — Your friend code and friend connections
• — Your matchmaking and ranking entries

What is kept

Games you have already finished are retained for your opponents’ records, with your account marked as deleted — the history stays intact for the other player but is no longer linked to a profile of yours. Anonymized analytics that cannot be tied back to you may also be retained. No personally identifiable information is kept after deletion.